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Business Service Operations Engineer - 36616
- To be advised
- Permanent, Full Time
- Closing in 11 days
- Itchyfeet Recruitment Agency
Our client is seeking a Business Service Operations Engineer for a full-time position, operating 37.5 hours per week, based on the Isle of Man. This office-based role is integral to the frontline support team, primarily focusing on service delivery and coordination for business customers. The engineer will ensure that customer requests and issues are efficiently resolved to the highest standards. Key responsibilities include managing service requests, overseeing the provisioning, maintenance, and cancellation of enterprise business services, and coordinating customer order requests. The successful candidate will be the primary contact for business customers, managing their service lifecycle from initial request through to completion. Strong ownership and accountability for the service delivery process are essential. In instances where technical resolution is necessary, the engineer will support technical teams by providing product knowledge to assist with problem resolution. The role is structured around standard working hours from Monday to Friday, with flexibility within the hours of 8am and 6pm.
Please email team@itchyfeet.im or follow the link for further information and for details on how to apply https://itchyfeetoffshore.com/jobs/36616-business-service-operations-engineer-isle-of-man/
