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Member Support Adviser - 38625
- To be advised
- Permanent, Full Time
- Closing in 51 days
- Itchyfeet Recruitment Agency
Our client is seeking a proactive Member Support Adviser to join their dedicated team. This full-time role involves responding to customer problems, enquiries, and complaints through live chat, email, and phone. You will be fundamental in ensuring high customer service standards are met while working collaboratively with various internal teams to stay informed about product knowledge and internal procedures. The position requires flexible working hours, including evenings, weekends, and bank holidays on a rota basis. As a Member Support Adviser, your primary focus will be to handle customer issues thoroughly, providing timely and effective solutions. You will be responsible for managing daily tasks independently and efficiently, ensuring the completion of allocated duties by the end of each working day while also taking ownership of any unresolved enquiries. This role offers you the opportunity to develop your customer service skills in a supportive and dynamic environment. Please email team@itchyfeet.im or follow the link for further information and for details on how to apply https://itchyfeetoffshore.com/jobs/38625-member-support-adviser-isle-of-man/
