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Supervised Contact Centre Facilitator

Posted on 16 Dec 2025
  • To be advised 
  • Permanent, Full Time
  • Closing in 17 days
  • Family Action

Main Responsibilities:
Support the delivery of safe and effective supervised Family Time sessions.
Assess the quality of parenting observed during supervised Family Time and use this evidence to complete reports as required by Court or the social worker.
Recognise any risk of harm and intervene appropriately to reduce risk or bring in additional support as required, to safeguard the child/ren.
Main Requirements (for details check the job description and person specification):
Educated to Level 3 or above with a recognised professional qualification in social work, health, education, or equivalent.
Full driving licence and business insurance.
Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced with Children’s Barred List.
Benefits:
An annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays.
Up to 6% matched-pension contributions.
Enhanced paid sick leave and paid family leave provisions.
Health insurance cash plan.
Eye care and winter flu jabs vouchers.
Investing in your professional development with ongoing quality training and career development opportunities.

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
Please copy and paste this link into your web browser: https://bit.ly/4hOhg84 -
Closing Date: Monday 5th January 2026 at 23:59.

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