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Client Service Officer - 12m FTC
- To be advised
- Fixed Contract, Full Time
- Closing in 22 days
- Nedbank Private Wealth
The role holder will be responsible for the delivery of excellent quality client service through direct interaction with clients via phone call, email or in person, ensuring our service standards are met at all times. Client service excellence is delivered to internal and external clients and follows all the relevant policies in place, always displaying our culture and values.
Skills and Experience:
?Previous experience in a financial services environment.
An understanding of applicable regulatory framework in Isle of Man, Jersey or UK.
Good level of skill in the use of standard Microsoft applications (Word, Excel, Outlook).
Ability to work under pressure and meet deadlines with a high degree of accuracy.
Excellent verbal and written communication skills, with the ability to communicate effectively with all clients.
Have a detailed and structured approach to all administrative tasks.
Demonstrate commitment, initiative, adaptability and flexibility in order to cope with the ever- changing demands of the environment.
Ability to build and develop good relationships with clients and intermediaries.
High level of organisational and prioritisation skills.
Shows strong ability for negotiation and influencing.
Can demonstrate analytical and problem solving.
This role operates on a shift pattern basis: Monday to Friday from 07:00 to 18:00. During this period, this will be on a rotational basis across the following shift patterns:
07:00 – 15:00
09:00 – 17:00
10:00 – 18:00
Apply via our careers portal: http://nedbank.peoplehr.net/Pages/JobBoard/Opening.aspx?v=2402cf66-d94d-4fbf-b2b6-118bc8da0e1f
