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SPA Manager
- To be advised
- Permanent, Full Time
- Closing in 14 days
- Comis Hotel and Golf Resort
We are seeking a dynamic and commercially minded Spa Manager to lead our spa operation and elevate guest experience. This is a dual-function role, combining strategic oversight with hands-on delivery: approximately 50% of the role will involve providing treatments, with the remainder focused on leadership, guest service, and day-to-day operational management.
You will lead a small team of therapists and oversee a busy treatment-room operation, ensuring exceptional standards of service, performance, and compliance at all times.
Key Responsibilities:
Lead, inspire, and manage the spa team to deliver consistently high standards of guest care.
Deliver spa treatments to a professional and high technical standard.
Oversee daily operations including bookings, scheduling, rota planning, and guest experience management.
Monitor and achieve retail, treatment, and revenue targets, controlling costs and key performance indicators.
Maintain exceptional standards of cleanliness, safety, and presentation across the spa.
Work closely with the Hotel Manager and wider hotel teams to ensure a seamless guest journey.
Manage and develop the spa’s social media presence, promoting services, offers, and brand visibility.
Ensure full compliance with health & safety and company policies at all times.
About You:
Qualified Spa Therapist / Manager (NVQ Level 3 or equivalent essential).
Proven experience in a supervisory or management role within a spa or wellness environment.
Strong practical treatment skills with a genuine passion for wellness and guest care.
Highly hands-on, self-motivated, and operationally focused.
Excellent communication skills, both face-to-face and in written correspondence.
Commercially aware, with experience managing budgets, targets, and costs.
Organised, proactive, and capable of motivating and developing a small team.
Computer literate and confident using booking and scheduling systems.
Flexible to work weekends and variable hours as required by the business.
High attention to detail and quality standards.
Knowledge of Elemis products is desirable but not essential.
Must be eligible to work in the Isle of Man.
How to Apply:
If you feel you have the skills and experience we are looking for, please send your CV and cover letter to HR@comishotel.com.
* Due to the number of applicants received, unfortunately we are unable to reply individually to each. Should your application be shortlisted, then you'll hear from us within 10 working days, thank you.
