Job listings featured here have been automatically populated from the Job Centre Isle of Man. Locate Isle of Man are not responsible for managing this job feed. Please direct any enquiries to the Job Centre.
Member Support Adviser
- To be advised
- Permanent, Full Time
- Douglas
- Closing in 29 days
- Annexio Services (IOM) Limited Fort AnneDouglasIM1 5BU
Annexio is a fast-growing eGaming company, and providing an excellent customer support experience to our members is at the heart of everything we do. We are looking for a Member Support Adviser to join our friendly and dynamic team. In this role, you will work alongside colleagues to deliver high-quality support by responding to customer queries, enquiries, and complaints via telephone, email, and LiveChat. You will play a key part in ensuring every interaction reflects our commitment to outstanding service while adhering to internal procedures and standards.
Key Requirements:
Previous experience in a customer service role.
Strong interpersonal and communication skills.
Ability to manage a wide range of customer interactions in a professional and respectful manner.
A proactive, team-oriented approach with attention to detail.
Working Hours:
This role requires flexibility, with shifts scheduled on a rota basis. You must be available to work evenings, weekends, and bank holidays. Shifts range between 08:00 and 23:00, with 7-hour working days.
If you are passionate about delivering excellent customer service and want to be part of a growing, fast-paced industry, we would love to hear from you.
How to Apply:
Please contact the HR Team for the full job description and details on how to apply, HR@annexio.com.
