Business Systems Administrative Officer

Our client seeks a Business Systems Administrative Officer to join their team for a 3-month temporary contract. Key Responsibilities: Providing excellent customer service and acting as the first point of contact for IT systems enquiries. Monitoring the IT systems mailbox, triaging, responding to, and, escalating enquiries as appropriate. Liaising with internal IT colleagues and external suppliers. Maintaining internal SharePoint sites and updating communications content. Liaising with website suppliers to arrange updates to website content. Updating Q&A guides and contributing to the creation of IT help and guidance documents. Maintaining the IT Asset Register in line with the IT Hardware Lifecycle process. Updating IT system Change Logs in accordance with Change Management procedures. Supporting project team meetings, preparing documentation and following up actions. Coordinating training events and workshops, including circulating invitations and training materials, setting up technical equipment, recording attendance and following up actions. Making effective use of Microsoft 365 applications, including Word, Excel, SharePoint and Teams, and actively engaging with emerging technologies such as AI and Microsoft CoPilot. Maintaining and updating electronic filing systems in accordance with retention schedules. Key Skills and Experience: Previous experience in an IT support or systems administration role would be ideal. Experience using Microsoft 365 applications, including SharePoint, Teams, Word and Excel. Strong organisational skills with the ability to manage multiple priorities and meet deadlines. Experience coordinating meetings, training events and project activities. Excellent attention to detail and record-keeping skills. Strong customer service skills with the ability to communicate effectively with technical and non-technical stakeholders.
If you have the required skills please apply online at searchandselect.com quoting reference number: 16575