Senior Protection Claims Assessor

Are you an experienced life and disability claims executive looking for your next challenge?

At IFGL, we're looking for a knowledgeable and commercially minded claims professional to join our Underwriting team. You'll play a key role in assessing complex life and disability insurance claims, supporting underwriting best practice and helping to develop the technical capability of colleagues across the wider team.

This is more than a traditional processing role. Alongside assessing protection claims, you'll have the opportunity to contribute to underwriting and claims governance activities, support process improvements, work closely with reinsurers and help shape the ongoing development of our underwriting and claims philosophies.

The main responsibilities for the role holder will include:

Assessing life and disability insurance claims and determining appropriate requirements and sign off in line with company philosophy.
Reviewing complex and higher-risk cases, including referrals requiring advanced technical judgement.
Analysing claims documents including medical, financial, occupational and lifestyle information to evaluate risk.
Supporting underwriting governance activities, audits and quality assurance reviews.
Coaching and mentoring colleagues to enhance technical knowledge and capability.
Building effective relationships with reinsurers and other internal and external stakeholders.
Supporting automation, system enhancements and continuous improvement initiatives.

To ensure that this role is carried out to the desired level, the successful candidate will need the following skills and experience:

A minimum of 5 years’ experience in life insurance underwriting and/or protection claims.
Strong technical knowledge and decision-making ability.
Experience assessing complex and higher-risk cases.
A sound understanding of underwriting philosophy, risk management and reinsurance principles.
Commercial awareness and excellent judgement.
Experience coaching or supporting the development of colleagues.
Excellent communication and stakeholder management skills.
Good understanding of regulatory requirements, including Data Protection and Anti-Money Laundering obligations.
Professional qualifications such as ALU, ACII or Dip CII would be advantageous.
Strong Microsoft Office skills and excellent planning and organisational abilities.

If you, or you know someone who is interested in applying for this position please forward your/their current CV with a covering letter to careers@ifg-ltd.com.

We encourage and welcome applications from people with diverse backgrounds because we embrace diversity and inclusivity within our business.

The closing date for this vacancy will be 23 October 2026.