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Client Services Associate
- To be advised
- Permanent, Full Time
- Closing in 53 days
- Search and Select Recruitment Agency
Our client seeks a Client Services Associate to join their Operations department. The successful candidate will be part of a Client Service team based in the Isle of Man. You will play a vital role in managing a diverse range of inbound client and advisor queries, including calls and written correspondence. Serving as the primary point of contact, this team is responsible for handling queries, providing detailed information, and resolving issues promptly and professionally. Key Skills and Experience: 1-2 years of experience in customer service or a related role. Experience in the Life Assurance industry would be an advantage. Experience in handling external telephone calls and emails with both clients and independent financial advisors. Strong verbal and written communication skills in English. Be passionate about delivering excellent customer service. Experience with New Business/ Payments /Policy Serving would be desirable. Competent in Microsoft applications: Including Word, Outlook, SharePoint and Excel. Ability to manage and prioritise own workload in a fast-paced environment. Demonstrate an inquisitive nature and willingness to highlight any concerns, particularly relating to KYC and CDD.
If you have the required skills please apply online at searchandselect.com quoting reference number: 16880
