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IT Support Engineer
- To be advised
- Permanent, Full Time
- Closing in 54 days
- Search and Select Recruitment Agency
IT Support Engineer, Here's your chance to join a forward-thinking company that's embracing new opportunities and innovation. This is more than just a support role -it's a chance to be part of something dynamic, where your technical expertise and problem-solving skills will make a real impact. What You'll Do As a Support Engineer: you'll work independently to troubleshoot and resolve technical issues for both residential and business clients. Whether it's managing desktop, network, cloud or voice services, you'll play a crucial role in ensuring seamless operations. Beyond resolving issues, you'll also contribute to improving systems and processes, shaping the future of IT support within the team. Your Role Includes: Providing expert technical support across multiple platforms, handling issues from start to finish with minimal escalation. Maintaining clear communication with clients, ensuring they stay informed and supported throughout the process. Proactively identifying recurring issues and implementing solutions to enhance system reliability. Configuring, monitoring and troubleshooting network infrastructure, including switches, routers and wireless access points. Managing Active Directory, user accounts and security permissions. Conducting system maintenance, security audits and recommending improvements to strengthen IT resilience. Supporting installation and migration projects, ensuring smooth transitions with minimal downtime. Sharing knowledge, mentoring new team members and contributing to a collaborative learning environment. Championing IT security best practices and compliance standards, identifying potential vulnerabilities before they become issues. What You Bring: 2-3 years of hands-on experience as an IT Engineer, with the confidence to make independent decisions. Certifications such as CompTIA A+, Network+ or Microsoft Certified Professional (MCP) are highly desirable. Strong troubleshooting skills across hardware, software and networks. A clear and professional communication style, able to explain technical concepts to non-technical users. A passion for continuous improvement-whether it's refining processes, enhancing documentation or implementing new technologies. This is your opportunity to be part of a company that's evolving and setting the stage for something bigger. If you're looking for a role where you can grow, contribute and be a key player in an exciting new chapter, we'd love to hear from you.
If you have the required skills please apply online at searchandselect.com quoting reference number: 15648.
