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Senior Customer Services Administrator (NB)

Posted on 18 Jun 2025
  • To be advised 
  • Permanent, Full Time
  • Douglas
  • Closing in 14 days
  • IFGL
    International House
    Cooil Road
    Douglas
    IM2 2SP

We currently have a permanent position available within the Customer Services Department of the IFGL Insurance Division for a Senior Administrator within our New Business Team.

We are seeking a team member with a strong understanding of customer due diligence and also experience with trust and corporate administration.

Key Responsibilities include:

Reviewing new business applications for quality and regulatory anti-money laundering and counter terrorism financing control purposes.
Ensuring that new business applications have been accepted and processed in line with internal guidelines & procedures.
Contacting financial advisers and customers to request outstanding information.
Reviewing trust and corporate documentation as part of the new business application process.

To ensure that this role is carried out to the desired level, the successful candidate should have the following skills and experience:

A minimum of 4 years experience in life assurance, ideally within new business or trust and corporate administration.
A strong understanding of the Isle of Man Financial Services Authority's (FSEAs) guidance notes on anti-money laundering and preventing the financing on terrorism.

We encourage and welcome applications from people with diverse backgrounds because we embrace diversity and inclusivity within our business.
If you are interested in applying for this position, please forward your current CV with a covering letter to careers@ifg-ltd.com

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