Senior IT Technician

Our client seeks a Senior IT Technician to join their team. You will assist with networking and technical support to enable the smooth running of the IT network. Key Responsibilities: Responding to jobs that arise through the help desk ticketing system. Set up new users as and when required. Support all hardware/software within the office. Support and oversee the Net2Access control software system. Monitor and maintain web access, email filtering and anti-virus updates. VPN, remote working. Disaster recovery. VMWare, Proxmox, Know4Be training, Bitdefender etc. It is a mandatory requirement to operate on a daily basis within the ISO 9001 quality management system and the ISO:27001 IT & data security systems. Understand the requirements of the ISO 9001 quality management system and ISO:27011 IT & data security systems and to maintain a good working knowledge. Have an awareness of how departmental procedures, documents and record keeping have a positive or negative effect on the ISO 9001 quality management system and ISO:27011 IT & data security systems. Be aware of developments within the IT industry. Key Skills & Experience: Have at least 4 years' experience in an IT environment. Experience of Microsoft Windows Active Directory. Experience of Server Configuration, VMWare and Proxmox virtualisation platforms, Exchange Server 2016 (2010) and Windows 10/11. Good working experience of Linux. Desktop support experience. Experience of Microsoft Teams. Knowledge of Microsoft 365 and Microsoft Office 2016 onwards. Confident in communicating effectively with staff at all levels. Have a genuine interest in IT and industry developments. Professional and positive approach. Very good interpersonal skills. Team player but also be able to work on own initiative.
If you have the required skills please apply online at searchandselect.com quoting reference number: 15894.