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Claims Team Member
- To be advised
- Fixed Contract, Full Time
- Closing in 52 days
- Search and Select Recruitment Agency
Our client seeks a Senior Administrator to join their claims team and support the transformation and the future growth of the business within the Customer Services function. Key Responsibilities: Actively engage in the resolution of customer and adviser queries. Processing customers withdrawal requests within our agreed service levels. Focus on risk-based decisions to ensure we keep the business and customer safe whilst providing great customer service. Proactively identify enhancements to processes and contribute towards their implementation. Identify, understand and collate customer needs, requirements and feedback. Key Skills & Experience: Minimum 5 A* - C / 9 - 4 Grade GCSEs (including English and Math) or equivalent - essential. Demonstrates enthusiasm and a positive approach to their working performance. Open and able to adapt to change. Articulate and possess excellent communication skills. Strong team player who is able to work with limited supervision. Confident self- starter. Takes a logical and organised approach to problem solving. Has the desire to develop a career within a customer centric environment. Has a strong attention to detail and enjoys delivering quality outcomes. Experience within a life assurance environment would be an advantage.
If you have the required skills please apply online at searchandselect.com quoting reference number: 15967
