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Service Manager
- To be advised
- Permanent, Full Time
- Closing in 17 days
- Van Mossel Jacksons
Van Mossel Jacksons are looking for an experienced Service Manager to join their Aftersales team looking after our premium brands, such as Porsche, Audi, VAG, Mercedes, AMG, Jaguar, Land Rover.
To ensure Jacksons Service department achieve financial objectives and to ensure the Service Department achieve non-financial objectives including CSI targets, manufacturer targets etc.
To direct the activities and develop the skills of Jacksons Service Department colleagues to ensure that they are continually contributing to the objectives of the business and to do so in a way that conforms with the Company culture. To implement, through subordinate supervisors and colleagues, plans and operating policies to achieve all business objectives for the department as a whole and each profit centre within it.
To identify and evaluate key group contracts and opportunities and present cost saving and revenue generating plans to the HOB/Group After Sales Director for implementation.
To implement, through subordinate supervisors and colleagues, plans and operating policies to achieve all business objectives for the department as a whole and each profit centre within it.
To establish and develop the department organisation and control systems to ensure the efficient operation of the department, consistent with its present and future objectives.
Maintain relationships with the Manufacturer to ensure the fulfilment of obligations by all parties concerned and the operation of the franchises in a profitable manner, including negotiate all discounts and bonuses, ensure premises and services development; and all other factors, to retain the franchise in the interests of long-term profitability and growth.
You will have 5+ years in the role of Service Manager.
Conversant with requirements of managing a multi-franchise (over 15 brands) workshop and parts operation.
Extensive understanding of Kerridge Rev 8.4, RTC, labour analysis, rep suite.
Certified Service Manager competency from at least 2 premium vehicle manufacturers.
Exemplary inter-personal skills (internal and external customers, employee management).
To apply, or for further information please email recruitment@jacksons.je
