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Island Aftersales Manager
- To be advised
- Permanent, Full Time
- Closing in 14 days
- Van Mossel Jacksons
Van Mossel Jacksons are looking for an experienced Service Manager to look after the Aftersales Department within Jacksons.
Working within the Jacksons Service department achieve financial objectives And to ensure Jacksons Service Department achieve non-financial objectives including CSI targets, manufacturer targets etc.
To direct the activities and develop the skills of Jacksons Service Department to ensure that they and their staff are continually contributing to the objectives of the business and to do so in a way that conforms with the Company culture.
To identify and evaluate key group contracts and opportunities and present cost saving and revenue generating plans to the HOB/Group After Sales Director for implementation.
To implement, through subordinate supervisors and staff, plans and operating policies to achieve all business objectives for the department as a whole and each profit centre within it.
To establish and develop the department organisation and control systems to ensure the efficient operation of the department, consistent with its present and future objectives.
Key Skills & Qualifications:
Thorough knowledge of Service operations with at least 10 years within a main dealership and conversant with requirements of managing a multi-franchise (over 15 brands) workshop and parts operation.
Certified Service Manager competency from at least 2 premium vehicle manufacturers.
Extensive understanding of Kerridge Rev 8.4, RTC, labour analysis, rep suite.
Exemplary inter-personal skills (internal and external customers, employee management).
Relationships To maintain relationships with the following in order to facilitate the achievement of Business goals; Direct Relationships; Operations Director, Group After Sales Director, Island HOBS.
Building relationships; Manufacturer Staff - including - Regional Managers, Commercial, Aftersales, Technical and Business Management, and all key operational & support management at all the manufacturers.
For further information, please forward your CV to recruitment@jacksons.je
