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People & Culture Shared Services Manager

Posted on 21 Oct 2025
  • To be advised 
  • Permanent, Full Time
  • Closing in 8 days
  • Standard Bank Isle of Man Limited

Apply via : https://smrtr.io/v4-Tc -

Job Description:
To lead and drive the People and Culture Operations Function and service offerings for a small/medium tier country in order to ensure operational excellence and deliver effectively on all service level agreements. Identify and mitigate risks in the execution of P&C Operations processes to ensure adherence to applicable legislation and governance. Provide thought leadership to P&C Operations in order to create a better employee experience, motivate employees and enhance employee engagement.

Minimum Qualification:
First Degree in Human Resources, Social Sciences (CIPD).

Experience Required:
8-10 years experience in People & Culture.
The role requires an incumbent with a very good understanding of the entire P&C Value Chain. Transactional management as well as Operations.
Payroll experience with specific focus on reconciliations and accounting. Experience within a Payroll or Shared Services environment.
Knowledge & Experience in Payroll.
Knowledge & Experience in Tax.
Knowledge and Experience in benefits.
People Management experience.

Key Outputs:
Ultimately accountable to ensure P&C Statutory and regulatory obligations are met.
Knowledge of the whole employee life cycle, as this role will touch on all aspects ranging from Onboarding / exits/ promotions/ transfer / sickness / absence.
Lead and drive the execution of all Payroll Management & Finance responsibilities to ensure that the monthly payroll cut-off dates are met and that the monthly payroll results/reports are checked and that all discrepancies are resolved before the final payroll run.
Lead and drive the benefit administration process by ensuring that all benefit claims, information and policy changes are accurately actioned within the agreed service level agreement (SLA) to ensure accuracy.
Provide leadership and managerial oversight for the query management process by ensuring that all queries are tracked and resolved within the agreed SLA and that the process is adhered to.
Knowledge of employment legislation, Tax, Benefits, Payroll, T14, Benefit in-kind.
Identify opportunities for potential automation within the data management, onboarding and off-boarding processes and procedures within the organisation.
Utilise various research methods, such as data collection and surveys, to identify problematic situations or root causes in order to continuously improve P&C Operations services across the entire value chain.

Behavioural Competencies:

Adopting Practical Approaches.
Checking Details.
Directing People.
Documenting Facts.
Empowering Individuals.

Technical Competencies:

Benefits and Compensation Administration.
Business Acumen (P&C).
Compensation and Benefits.
Data Compliance.
Data Management (Administration).

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