Professional Services Engineer

Our client seeks a Professional Services Engineer - Unified Communications to join their team. The professional services engineer will be responsible for supporting and implementing solutions based around communication, collaboration systems, predominantly Mitel, Session Border Controllers, Cloud Voice, Connect for Teams and Operator Connect. In this role, you will work with a wider team of customer-focused professionals who are committed to delivering excellent solutions and in-life customer experience. You'll demonstrate strong technical competence through engaging in technology decision-making discussions. Additionally, you will be able to apply your technical knowledge in collaboration with the professional services consultants to advise clients on accurate governance to ensure stability, and to enable them to evolve their environments to support changing business requirements. Reporting to the Application Support Manager, the role is to be part of the Professional Services and B2B Operations engineering team and includes responsibility for providing implementation, support and design assistance for enterprise client projects. You will be closely aligned with the Professional Services Consultants to deliver an end-to-end service for customers relating to but not limited to Mitel, Session Border Controllers, Cloud Voice, Connect for Teams and Operator Connect. You will have the opportunity to provide subject matter expertise on technical solutions, and act as a technical point of contact for implementation projects and in-life service delivery. You will be responsible for identifying, developing and assisting with the implementation of services to drive new revenue and achieve targets within the enterprise market.
For a full list of responsibilities and requirements or to apply for this great role, please visit the website at searchandselect.com, quoting the reference number: 16186