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CRM Manager
- To be advised
- Permanent, Full Time
- Closing in 8 days
- Sure Isle of Man Limited
An exciting opportunity to join Sure by Beyon as a CRM Manager in Guernsey, Jersey or the Isle of Man working 37.5 hours per week.
To drive the role forward, the individual will own the performance of our existing customer base, ensuring we retain customers, grow their value and maximise satisfaction. This is a pivotal role in shaping how Sure builds deeper, longer, and more valuable relationships with our customers whilst balancing loyalty with commercial growth, and ensuring every customer interaction contributes to long-term success. This role brings together data insight, commercial acumen, and customer understanding to deliver the Keep and Grow parts of our strategy.
Key Responsibilities:
Proven experience in customer base management, CRM, or retention marketing, ideally within telecoms, utilities, or subscription-based industries.
Strong analytical and commercial skills — able to translate data into actionable growth and retention strategies.
Experience working with CRM and automation tools in a complex, data-rich environment.
Deep understanding of customer segmentation, lifecycle management, and data-driven engagement.
We Offer:
Competitive salary.
Free Ultrafast Broadband and Unlimited Max mobile contract.
Bonus scheme, healthcare, and pension plan.
Onsite parking/bicycle facilities in Guernsey.
This role offers an exciting opportunity to be part of a growing, dynamic team that’s shaping the future of Guernsey’s connectivity.
To apply, please send your CV to recruitment@sure.com
