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Senior Customer Success Manager - 35825
- To be advised
- Permanent, Full Time
- Closing in 54 days
- Itchyfeet Recruitment Agency
Our client is transforming the payments space with a suite of innovative products, including a digital wallet, contactless wearables, and cash vouchers. They are seeking an experienced and customer-focused Senior Customer Success Manager to lead their Customer Success function and manage a small team of Customer Success Specialists while driving long-term client value and retention. This full-time role involves combining classic customer success leadership with commercial awareness, ensuring that clients realise maximum value from the solutions offered—from onboarding through to renewal. The successful candidate will act as the key liaison between clients and internal teams, including Product, Technology, Operations, and Sales, championing customer needs and supporting revenue growth through strong account management practices. Additionally, they will represent our client externally at key industry events, contributing to the development of customer-facing strategies. Please email team@itchyfeet.im or follow the link for further information and for details on how to apply https://itchyfeetoffshore.com/jobs/35825-senior-customer-success-manager-isle-of-man/
