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Field Service Print Engineer
- To be advised
- Permanent, Full Time
- Closing in 28 days
- Argon Business Systems Limited
Please apply via link -
https://apogeecorp.ciphr-irecruit.com/applicants/vacancy/676/Field-Service-Print-Engineer -
Key responsibilities:
Respond to service requests for contracted and non-contracted customers.
Diagnose faults and complete effective repairs through adjustment, cleaning, or replacement of parts.
Carry out preventative maintenance in line with manufacturer guidance.
Install new equipment and ensure full customer satisfaction.
Provide basic user training to reduce operator errors and maximise performance.
Escalate complex issues appropriately and work collaboratively to resolve unusual faults.
Manage vehicle stock of spare parts and consumables.
Plan your workload effectively to minimise travel time and maximise productivity.
Keep customers informed of progress, especially where parts are required.
Maintain up-to-date product knowledge through manufacturer and in-house training.
Skills and experience required:
Experience within the office equipment or managed print industry.
Strong electronic and mechanical fault-finding skills.
Experience working on devices such as Konica Minolta, Lexmark or HP - experience with Konica Minolta Production, Epson, Zebra or Datacard would be advantageous.
Good IT knowledge, including device networking and scan configuration.
Proven customer-facing experience with a strong service mindset.
Experience working in a performance-driven environment.
A full UK driving licence.
A professional and presentable approach at all times.
