Mortgage Manager

Our client seeks an experienced Mortgage Manager to join their Mortgage Distribution Team. Key Responsibilities: Proactively drive mortgage and lending servicing performance and track MI to ensure that all personal and team performance measures exceed plan. Seek out new and innovative ways to simplify the business and challenge barriers in the mortgage and lending journeys working closely with the Product Team, Credit and mortgage sale teams. Take accountability for the performance of your team and all that they do, contributing to the successful delivery of 'Best in Class' standards whilst remaining within key operational performance parameters (service, sales and operational targets). Liaise with and support other frontline sales teams. Work between the Expat and Islands teams on varying sites, facilitating cross-training with a view towards team integration. Key Skills and Experience: CeMAP - essential requirement. Proven experience of leading the delivery of an excellent customer service and proactively look for innovative ways to improve the service delivered to customers. Knowledge of UK and CIIOM Mortgage Environment. In depth experience of the Mortgage process. Ability to work in a high-volume, fast paced environment, with a track record of constantly looking for ways to do things better and an excellent understanding of the mechanism necessary to successfully implement change. Excellent spoken and written communication skills. Leadership: Past working experience in a relevant role, i.e. managing a team is desirable but not essential with experience of developing yourself and others. Understanding MI pipelining will be a key part of this role.
For a full list of responsibilities and requirements or to apply for this great role, please visit the website at searchandselect.com, quoting the reference number: 16396