Administrative Officer - Temporary

Our client seeks an Administrator to join their team. Key Responsibilities: Reconciling and processing standing order payments, credits, payments made via the Post Office, online services and internal journal payments. Processing counter payments as necessary. Dealing with BACS reports for unpaid direct debits and amendments, taking appropriate action as necessary. Maintaining the rates database, ensuring rate payers details are up to date from the information supplied. Opening and sorting of incoming mail. Dealing with general correspondence and enquiries. To answer any calls. Processing Direct Debit Instructions. Daily bag drop to the bank of any funds taken and delivery of any legal paperwork. Preparing refunds for authorisation by the Executive Officer. Filing and scanning of letters and documents. Monitoring and replying to any queries received via the general email box in the timeframe specified. Once established in the role; help with the training of any new or temporary members of staff. Any other duties as requested by management. Control of access to computer and paper records, and ensuring that stored information can be readily retrieved. Providing cover as and when required during the absence of other team members. Key Skills and Experience: You will be numerate and be able to work quickly and accurately to meet the deadlines. You will be flexible and able to work efficiently and effectively as part of a team and can communicate effectively with debtors and suppliers as well as management and staff. A working knowledge of financial systems (principally AX Dynamics) and experience in the use of computer packages such as Word and Excel - desirable. However, training in these areas is available for appointed candidates if necessary. Experience of debtor control work would be an advantage. Previous office-based experience. Strong attention to detail. Experience working in a fast-paced, high-volume environment. Telephone and face-to-face customer service experience, including over-the-counter interactions.
If you have the required skills please apply online at searchandselect.com quoting reference number: 16847