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Complaints Associate | AP25
- To be advised
- Permanent, Full Time
- Closing in 9 days
- Ability Plus
Complaints Associate | AP25 – Isle of Man.
Our client is seeking a Complaints Associate to join the Customer Outcome Improvements Team. This role focuses on investigating and resolving client concerns to the highest standards while ensuring regulatory requirements are met.
You will handle verbal and written complaints — including those involving regulators, legal, and ombudsman — with empathy, clarity, and professionalism. You'll also support continuous improvement by identifying trends, proposing preventative measures, and contributing to a positive, client-focused culture.
The ideal candidate will be detail-oriented, solutions-driven, and an effective communicator. A proactive approach to learning, collaboration, and change is essential.
Apply directly at: https://jobs.theexecutiveappointment.co.uk/job/complaints-associate--ap25-27.aspx
