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Senior Customer Services Administrator - Call Centre
- To be advised
- Permanent, Full Time
- Closing in 49 days
- Search and Select Recruitment Agency
Our client is seeking a motivated customer-focused individual to join their Contact Centre team as a Call Centre Representative. You will be the first point of contact for customers, handling inbound calls and e-mails, providing support, resolving issues, and ensuring customer satisfaction. Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Providing accurate information to customers and resolving any issues they may have. Working collaboratively with other departments to ensure customer needs are met. Key Skills & Experience: A minimum of 2 years' experience in Life Assurance, ideally within a Call Centre environment. Excellent communication skills and telephone etiquette. Good ability to work well under pressure and in a fast-paced environment. Strong interpersonal skills to be able to deal with people at all levels.
If you have the required skills please apply online at searchandselect.com quoting reference number: 15961
