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Income Services Assistant

Posted on 23 Sep 2025
  • 32,228 
  • Permanent, Full Time
  • Closing in 17 days
  • Douglas City Council

Essential:
5 GCSEs, including English and Maths. Grade C, above or equivalent.
Sufficient experience of office/administrative/basic accounting routines.
Experience of cash collection.
Experience of the administration of rates and debt collection procedures.
An awareness of up-to-date Anti Money Laundering legislation.
Ability to maintain a high level of confidentiality, customer focus and security of information in all aspects of work undertaken.
Experience of working with the general public, face to face and on the telephone.
Excellent customer care skills and ability to deal with customer complaints.
Ability to maintain accurate manual/computer records.
Good interpersonal skills, ability to work independently and as part of a Team.
Ability to set priorities and manage progress of work.
Self-motivated, innovative and capable of working under pressure with minimum supervision as well as to strict deadlines.
IT skills and experience of working with financial accounting software packages.


Desirable
Experience of local government and an understanding of the operations and functions of a local authority.

For more details and to apply contact lbrown@douglas.gov.im or 01624 696455.

Apply today

If you have any questions about this job, or wish to apply, please contact Douglas City Council directly with the details below:

Call 696455
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