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Complaints Handler (2743)
- To be advised
- Permanent, Full Time
- Closing in 44 days
- Orchard Recruitment Limited
Our leading Douglas-based Finance Sector Client is growing their Customer Services team and now require an experienced Complaints Handler to join them. Reporting to the Complaints Team Manager, the Complaints Handler will independently investigate and respond to complaints from a wide range of customers and external stakeholders. Complaints can be complex in nature, so would suit someone who can methodically work through problems applying product and systems knowledge. Identifying the root cause of a complaint along with recommendations to avoid recurrence is also an essential part of the role.
The ideal candidate for the role of Complaints Handler will have strong analytical skills together with attention to detail and a desire to seek equitable solutions for customers/stakeholders, strong written skills with the ability to pitch responses appropriate to a wide-ranging customer base, some of whom English will be a second language, ideally educated to A Level standard or higher.
For the full job description, to register or apply, visit:
https://www.orchardrecruitment.com/job/complaints-handler-castletown-isle-of-man/2743 -
Alternatively, email us at info@orchardrecruitment.com, or call 01624 617577.
Follow us on LinkedIn to stay up to date with our latest vacancies - https://www.linkedin.com/company/orchard-recruitment-north-west/?viewAsMember=true
