Crew Personnel Officer

What’s the role: Shell Ship Management Ltd (SSML) is seeking a motivated and highly organised Crew Personnel Officer to join our Operations team. This is a key role responsible for ensuring our tanker vessels are manned with qualified, competent, and certified seafarers, while upholding the highest standards of safety, compliance, and operational excellence.

As a Crew Personnel Officer, you will manage the end-to-end crewing process for assigned vessels, ranging from crew planning and compliance to performance tracking and officer development. You’ll work closely with manning offices, vessel Masters, technical managers, and internal stakeholders to ensure safe, efficient, and well supported vessel operations.

What you’ll be doing: Main responsibilities include - Crew Planning & Coordination, Documentation & Compliance, Officer Retention & Development, Fleet GPA (General Performance Assessment), Coordination & Reporting and Crew Welfare & Support

What you bring

We are keen to hear from candidates with experience in a crewing or manning environment (tanker experience is preferred). However, we are equally open to individuals who are motivated by a challenging and dynamic role, demonstrate strong resilience, and thrive in a fast?paced, continuously changing environment.
In addition, the following skills and attributes would be advantageous:

A solid understanding of MLC 2006, STCW, ISM Code, and flag state requirements, or a strong willingness to develop this knowledge.
Experience with matrix compliance processes and crewing systems, or the ability to learn new systems quickly.
Strong analytical, reporting, and data?driven skills, including familiarity with GPA/KPI frameworks.
Clear and confident English communication skills, both written and verbal.

Interested in this opportunity? Learn more about the role and apply here: https://shell.wd3.myworkdayjobs.com/ShellCareers/job/Isle-of-Man/Crew-Personnel-Officer_R199502