Triage & Early Interventions Officer

Join Our Mission – Make an Immediate Impact.
We are seeking a Triage and Early Interventions Officer to join our Welfare Team. This is a new role at VSIOM which will include assessing and providing first-line support to individuals affected by crime and trauma.
If you’re empathetic, resilient, keen to learn and ready to make a difference right now, we want to hear from you.
Key Responsibilities:
Be the first point of contact for victims and witnesses of crime or other traumatic events.
Conduct needs assessments and provide early interventions/support.
Offer emotional support and safeguarding guidance.
Refer individuals to appropriate services (inc those provided by the VSIOM Team).
Maintain accurate records and contribute to service improvement.
What We’re Looking For:
Experience of working with individuals in a victim support, social work, or crisis response role/setting.
Strong communication and active listening skills.
Understanding of safeguarding, trauma-informed practice and person-centred support.
Ability to work under pressure and manage sensitive situations.
Working confidentially.
Ability to work within a team.
Willingness to undertake training to grow knowledge and experience.
Why Apply?
We are a friendly and supportive team .
Meaningful work.
Flexible working hours.
Training and Development opportunities.
An opportunity to develop and grow this new role.
To apply, send your CV and a cover letter explaining your suitability for the role, marked “Strictly Confidential” to:
Mrs Lorna Trevethan
CEO,
Victim Support (Isle of Man),
6 Albert Street,
Douglas,
Isle of Man,
IM1 2QA
or by email to:
Lorna@victimsupport.im -
We expect interviews to be held in early November 2025 and a start date as soon as possible.
Please note that this role will be subject to an Enhanced DBS check.