Job listings featured here have been automatically populated from the Job Centre Isle of Man. Locate Isle of Man are not responsible for managing this job feed. Please direct any enquiries to the Job Centre.
Senior Administrator - Customer Services - 2923
- To be advised
- Permanent, Full Time
- Closing in 36 days
- Recruitment Works
Our client is looking for a Senior Administrator to join their busy Customer Services team. This role involves handling a wide range of customer and adviser queries by phone and email, ensuring a positive experience throughout the customer journey. You’ll gain broad knowledge across multiple products and processes, while supporting ongoing improvements within the department.
Key Skills:
Excellent written and verbal communication.
Strong problem-solving ability.
Patient, empathetic, and customer-focused.
Main Duties:
Respond to customer and adviser queries promptly and professionally.
Work towards set quality and productivity targets.
Identify opportunities to improve processes.
Collaborate with colleagues across the business.
Maintain high attention to detail and accurate records.
About You:
Experience handling external calls.
Background in customer service (life assurance or similar advantageous).
Positive, adaptable, and able to work independently or in a team.
Organised, proactive, and keen to develop your career.
Requirements:
Minimum 5 GCSEs A*–C / 9–4 including English and Maths.
For more information or to apply email jo@recruitmentworks.im or call 629676.
