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Senior Customer Services Administrator - NB

Posted on 09 Feb 2026
  • To be advised 
  • Permanent, Full Time
  • Closing in 12 days
  • IFGL

We currently have a permanent position available within the Customer Services New Business department for a Senior Administrator.

The main responsibilities will include:

Review and quality-check documentation to ensure accuracy, completeness, and compliance with AML/KYC and multi-jurisdictional requirements.
Ensuring that new business applications have been accepted and processed in line with internal guidelines & procedures.
Contacting Financial Advisers and Customers to request outstanding information.

To ensure that this role is carried out to the desired level, the successful candidate should have the following skills and experience:

A minimum of 4 years’ experience in Life Assurance, ideally within new business or an AML type role.
Good communication and organisational skills.
Strong knowledge of AML, CDD, FATCA & CRA along with offshore regulatory requirements.
Excellent attention to detail with the ability to review, quality-check, and resolve complex cases.
If you or you know someone who is interested in applying for this position, please forward a current CV with a covering letter to careers@ifg-ltd.com.
We encourage and welcome applications from people with diverse backgrounds because we embrace diversity and inclusivity within our business.
Closing date for this vacancy will be 23 February 2026.

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